Boy with casual clothes and white sneakers call the elevator. White contemporary building interior.

What you can do to prevent shutdowns:

  • Sweep or vacuum the sill
  • Wipe down door edges
  • Educate elevator users on proper use of the elevator (for example: don’t hold doors open)
  • Educate your tenants on how to properly use the independent service option (if applicable)
  • Educate your maintenance personnel on how to properly use the independent service option

What you can do before calling your elevator company if a shutdown occurs:

  • Check stop switches/independent access in elevator
  • Check for any small objects preventing the doors from shutting

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